WIZ Holdings

WIZ.AI, the global leading conversational voice AI technology innovator, is revolutionising traditional B2C communication to deliver hyper-personalised, omnichannel customer engagement at scale.

At present, WIZ.AI counts over 200 clients, many of which are top brands and Fortune 500 companies from various industries, including  Banking, Insurance, Fintech, Telecommunications, E-commerce, Healthcare and the Government.

WIZ.AI’s humanistic conversational voice AI solutions Listens, Understands and Speaks like a local, communicating in local languages and accents, including English, Malay, Mandarin, Tagalog, Thai, Vietnamese and Bahasa Indonesia, as well as Singlish and other informal forms like Taglish (an informal variant of Filipino English).  

Over 95% of callers are unable to tell the difference between a human agent and a Talkbot.

Furthermore, WIZ.AI platform transforms unstructured call data into searchable insights, empowering and optimising data-driven customer engagement, through its analytics capabilities that can help clients map out personalised customer journeys and identify common pain points highlighted. Insights generated by WIZ.AI’s Talkbot can be leveraged to get the right messages at the right time, via the right channels to specific users to boost efficiency of customer acquisition and value-added services.

Backed by leading global venture capital funds, who have invested in the likes of Air BnB, Palantir, Slack, Grab, Tiktok, Alibaba, WIZ.AI has achieved 10X growth year on year and is on a track to rocket to unicorn status!