For group purchases or Enterprise tickets, kindly email hello@wilddigital.com.

Your ticket booking is the associated with your Wild Digital account.

You can view your ticket booking code in your profile dashboard at: using the email address you made your order with or your ticket is assigned to.

You can cancel your purchase of a ticket within 14 days without giving any reason and to receive a reimbursement of payments. You will need to notify us in writing of your decision to cancel your Conference ticket within 14 days of the day the contract for distance selling was concluded. 

All purchases of Conference tickets are non-refundable in their entirety after the end of this 14 day ‘cooling off’ period. You acknowledge that all refunds are subject to deduction of a USD 10 transaction fee or as otherwise advised (depending on the currency of your original transaction).

The refund will be made in the same form as the original payment was received (for example, a credit card payment will refund to the same credit card account number).

As the world begins to transition out from the COVID-19 pandemic to theendemic stage, we are dealing with a range of never-before-seen challenges and the complexities that it entails.

In the unlikely event that Wild Digital Southeast Asia 2022 is postponed cancelled by us, your ticket will be transferred to next year’s event unless you apply for a refund within 6 months of our announcement.

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We are working with relevant government bodies and agencies and strictly adhering to SOPs set out by them to deliver safe and successful in-person Wild Digital Conferences this year. We also want to provide peace of mind to our attendees and so we are making the following changes to our Ticket Terms and Conditions:

If, for any reason, you cannot attend our in-person Wild Digital Southeast Asia 2022 conference, you can transfer your ticket to next year’s event, convert your ticket into a Virtual Ticket, or cancel your ticket and receive a refund, provided you tell us in writing before the 30 June 2022. You can email us at hello@wilddigital.com

If you cannot attend a Conference you must notify us as soon as possible (and in any event no later than 7 days before the commencement of the Conference) by email to info@wilddigital.com and request a name change on your ticket.